Maybe you have heard the term ‘senior move manager’, maybe you haven’t. Either way, you probably have some questions. What is a senior move manager? What do they do? Why do I need one?
Senior move managers are trained to help the elderly through the experience of moving to a new home. Whether they are relocating, downsizing, or transitioning into an assisted living, having a senior move manager can lead to a much smoother transition.
Some Things To Look For
How long have they been a senior move manager?
Have they been doing this for a while, or are they new to the industry? How long have they been operating as senior move managers in this area? What is their experience?
You want someone who has not only be working in the industry for a while, but also in your area. Some of the larger companies may operate in multiple locations. In that case, ask how long they have been in your area. The longer, the better because that gives them time to build connections with all the main players in the area as well as which neighborhoods are better suited for which needs.
Do they have references?
Most likely there will be a section on their website for testimonials containing quotes and messages from people who have used their services before. Ask them if they have any references. This could be in the form of articles written by news outlets or reputable bloggers, case studies the company has compiled, or former clients/current partners you can talk to.
Do they have liability insurance?
Liability insurance is important because it covers when one of their employees gets injured on the job. If they do not have this and someone gets injured while on your property, you may end up liable for that injury. Having adequate liability insurance makes sure everyone is protected.
Are they a member of the NASMM?
The National Association of Senior Move Managers (NASMM) is the leading membership organization for senior move managers.
If someone is a member, that means they specialize in helping older adults and their families through the process of downsizing and relocating. They are experienced professionals who have pledged to act with integrity. They are committed to safety, ethics, and continuing their professional development. These principles are very important to Karpoff Affiliates, which is why we are a proud member of NASMM.
Do they have a written contract?
When dealing with large matters such as this, it is always good to get the agreement in writing. This ensures that everyone is on the same page as to who is doing what, who is liable for what, and what the payment plan is. It helps prevent any misunderstandings while providing you with something to hold them accountable.
Having the right senior move manager by your side can make downsizing or transitioning in assisted living a painless process. Please visit our Senior Services page to learn how Karpoff Affiliates years of expertise as a Senior Move Manager can help you or your loved one through this transition.